Customer support in the time of instant outrage: How start-ups do it

At e-commerce marketplace Snapdeal (run by Jasper Infotech Pvt. Ltd), social media is handled with a set of processes and a large team of 16 constantly monitoring the social chatter.

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KartRocket raises $2 million from Japanese investor

New Delhi-based KartRocket caters to the small and medium enterprises market in India by enabling merchants to go online. New Delhi: BigFoot Retail Solutions Pvt. Ltd, which owns and operates

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Snapdeal’s Amit Choudhary backs car pooling start-up Cloudacar

Launched in January 2016, the start-up offers car pooling solution and especially targets the office-going crowd. New Delhi: Pay Technologies India Pvt. Ltd, which owns and operates car pooling start-up

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Flipkart’s mark-down augurs lean times for India’s tech start-ups

Photo: Hemant Mishra/Mint Bangalore: Cash-hungry Indian star-tups like Flipkart Pvt. are discovering the fundraising party’s winding down. The domestic e-commerce leader became one of the most prominent Asian start-ups to

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