REVIEWS

How to Turn Around a Bad Review Online Successfully

sristy
sristy

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t=r.document;!t.readyState||"complete"!=t.readyState&&"loaded"!=t.readyState?!Ya()||0<=ka(ab(),11)?L(t,"DOMContentLoaded",Bc,"osd_listener::dcl"):L(t,"readystatechange",function(){"complete"!=t.readyState&&"loaded"!=t.readyState||Bc()},"osd_listener::rsc"):Bc();-1==Q?X=f?3:1:-2==Q?X=3:0// how to turn around a bad review

Nearly seventy percent of customers admit that they check out reviews online before committing to a purchase. So it’s up to you to manage your online reputation. People are checking out Yelp, Angie’s List, Google reviews and Yahoo Local Listing for information. And from time to time, you will get a negative review.

But that is no reason to panic. An occasional negative review will actually make your profile look more real. When a customer takes the time to give you a not-so-flattering review, that is your opportunity to do one of four things:

Republished by permission. Originally published at Nextiva.

Computer Photo via Shutterstock

More in: Nextiva, Publisher Channel Content
// //

[“source-smallbiztrends”]

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