7 ways to get more (and better) creative ideas from your credit union team

Credit unions are a unique business. However, there are certain things that all businesses share. One of these is the need for innovation. Because the credit union business is constantly changing (now there’s an understatement!), it’s vital that credit unions keep innovating to stay ahead of the curve. And all innovation begins with a single, creative idea. But how do you get those creative ideas? Here are 7 ways that you, as a credit union leader, can get more (and better) creative ideas from your credit union team.

  1. Get them out of the workplace.

A change of location helps shake the brain out of its routine. It also gets people away from the multiple distractions of the workplace, which are not conducive to creativity. So try having a lunch meeting at a local restaurant. Maybe a nearby hotel has a nice lobby area for a small, informal meeting. If it’s nice outside, go to a park! Anyplace other than your credit union’s version of “Meeting Room C.”

  1. Give them the “What”; let them give you the “How.”

Nothing kills the creative spirit more than being micromanaged. Creative people (and we are all creative people) love being challenged. As a leader, it’s your job to set the goal (the “What”). Now, ask your team to come up with the “How.” Tip: prepare to be surprised by some brilliant ideas that you would never have thought of!

  1. Ask crazy questions.

When looking for creative solutions to your next credit union challenge, ask your team “crazy” questions. Questions like: “How would we solve this problem if we had $20 million to throw at it?” “How would a professional dancer solve this problem?” “How would three cats, working together, solve this problem?” Not only will this force your team members’ brains into their naturally creative space, you may just find the germ of an actual solution in some of the answers they come up with!

  1. Make a “play space.”

Creativity needs stimulation to thrive. People are more creative when they play. If possible, furnish one of your meeting rooms with a few toys (Nerf® balls, Legos®, etc.) and interesting, colorful magazines (not credit union—or any industry-related—magazines!). And, if you’re really serious about this, paint this room a shade of green. Studies show that the color green boosts creativity!

  1. Invite an outsider.

Every now and then, invite someone from outside the credit union (and, preferably, from outside the financial services industry) to sit in on a meeting. An artist, a comedian, an art historian. Someone who sees the world through a completely different lens than you or your team. This person might see solutions, or come up with ideas, that would never occur to someone from the credit union industry.

  1. Send your team out for a walk.

According to recent research done at Stanford, people do their best creative thinking while in motion—outdoors, down a corridor, or even just a treadmill. Many leaders have discovered the multiple benefits (including, of course, health) of holding “walking” meetings.

  1. Initiate “Plagiarism Friday.”

(Full disclosure: I plagiarized this idea from someone else, but I can’t remember whom.) Every Friday, have each member of your team bring in one great idea from outside the credit union industry and share what makes the idea creative and innovative. Then ask your team how that idea could be incorporated into the credit union.

  1. (a bonus tip!) Let your team know that ideas are welcome, encouraged, even required, from everyone.

No one has a monopoly on great ideas! That next breakthrough idea—the one that takes your credit union to the next level—can come from anyone on the team.

Creativity and innovation are the keys to your credit union’s success. Every new challenge (and it seems like there’s a new one every day) requires a creative solution. It’s up to you, as a credit union leader, to encourage, support, and value creativity from everyone on your team!
[“Source-ndtv”]

What is PM Narendra Modis credit card killer BHIM Aadhaar platform and how it works 5 things to know

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Prime Minister Narendra Modi today launched BHIM-Aadhaar platform for merchants. This biometric-based payment system makes paying with the help of thumb impression a reality, in Nagpur. On the occasion, PM Modi said that soon people’s mobile phone will become ATMs. “The day is not far when premises-less banking will become and reality and mobile phones will play the most crucial role in it.”

The launch of the biometric-based payment system on the occasion of the birth anniversary of the Father of Indian Constitution Dr Bhim Rao Ambedkar is expected to mark the start of a new transaction culture in the country. While launching the BHIM App, a digital payments app, on December 30, PM Modi had talked about the Aadhar Pay for the first time. “Download it (BHIM) on a smartphone or on a feature phone. It is not necessary to have the internet for this app. In the next two weeks, one more work is being done, which will increase the power of BHIM so much that you would be able to withdraw money even with your fingerprints,” PM Modi said at the event.

The BHIM-Aadhaar payment platform is expected to make digital payments easy even for people who cannot read or write. Moreover, it is expected to end people’s dependence on credit or debit cards and reduce cash transactions. In the start of this month, IDFC Bank had first launched the Aadhar Pay within its network.

Here are five things you should know about the Aadhaar Pay:

1. What is BHIM-Aadhaar payment platform, or Aadhaar Pay: Aadhaar Pay is the merchant version of the Aadhaar Enabled Payment System (AEPS). It will especially benefit those who do not have debit cards, mobile wallets and mobile phones.

2. Only merchants need to have Aadhaar Pay: Aadhaar Pay is an app that needs to be carried by the merchants only. Users just need to have an Aadhaar-linked bank account and mobile phone, credit or debit cards. Merchants can download the Aadhaar Pay app to take payments online from customer’s bank account to their own account using the 12-digit unique Aadhaar number of the clients where clients can choose any of their bank accounts to do the transactions.

Each transaction will be authenticated by the fingerprint of the customer. Transactions can be made through Aadhaar-linked bank accounts (AEBA) only.

3. How to use: Merchants can download the app from play store or iTunes. After that, they can login with their Aadhaar number using the fingerprint scanner. Once the app is validated, merchants can use it to take payments.

4. Security concerns: According to the Niti Aayog, the Aadhar Pay is a highly secure app which will use two main platforms – Aadhaar Payment Bridge (APB) and Aadhaar Enabled Payment System (AEPS). APB will act as repository between the banks and the customers to provide a smooth flow of transactions, while AEPS will help in authenticating the online process.

5. Customer benefits: Customers do not need a debit card or credit card for payments through Aadhaar Pay. Also, Aadhar Pay would end the need to have an internet connection, many payment apps, or POS machines.

Aadhaar Pay would not charge Merchant Discount Rate (MDR). MDR is the charge paid by the merchants to a bank merchant for accepting digital transactions through credit or debit cards.

[Source:-financialexpress]

Paytm to Charge 2 Percent Fee on Adding Money to Wallet Using Credit Cards

Paytm to Charge 2 Percent Fee on Adding Money to Wallet Using Credit Cards

HIGHLIGHTS

  • Paytm found that some credit card users were abusing that 0-fee transfers
  • To combat this, Paytm is charging all CC deposits a 2% transfer fee
  • It is refunding this money in the form of a coupon you can use on Paytm

On Wednesday, wallet company Paytm announced that it will be charging a 2 percent deposit fee from credit card users going forward. According to Paytm, this was being done to combat misuse of its zero-fee transfers, explaining that savvy users were rotating their cash through the wallet to earn essentially “free” money in the form of reward points. Paytm said that to ensure that genuine users don’t lose money, it will return the 2 percent charge in the form of coupons that can be used on Paytm.

Later, its founder Vijay Shekhar Sharma clarified that the coupons can also be used on third-party sites to pay Swiggy or Uber, although this mechanism has not been activated yet.

As noted in the post announcing this decision, since November, Paytm has been allowing users to take cash out of the wallet to their bank accounts at no charge. Typically, cashing out has attracted a fee from wallets. At the same time, Paytm and other wallets haven’t charged fees for depositing cash into their systems. This meant that credit card users could fill up their Paytm wallets using the card, then transfer that money back to their bank accounts, at no charge. “They were not only getting free loyalty points which effectively is free cash but also getting access to free credit,” Paytm noted.

This would be subsidised by Paytm’s own costs, as the company pointed out.

Incidentally, Paytm pays fee to card networks or banks whenever you use any payment instrument like any other online commerce company. Paytm pays a hefty charges when you use your credit card to card networks and issuing banks. If user simply adds money and takes to bank, we lose money. Our revenue model requires users to spend money within our network and we make money from the margins available to us on various products/services we offer.

For this reason, Paytm is now charging a 2 percent deposit fee from credit card users, and refunding them the same in the form of a coupon that can be used on the Paytm app. As we mentioned, on Twitter, Sharma has clarified that the coupons can work on third-party sites as well, and added that you will be able to use these with apps such as Swiggy, Uber, although the FAQ on the page currently still states that it can only be used on the Paytm app.

There are a couple of other caveats listed on the FAQ page. For one, these refund coupons will only be given when the amount you’re filling up is more than Rs. 250. If your transaction is lower than that, you will not get a coupon. Also, you will get a fresh coupon every time you top-up Paytm using a credit card, these coupons can not be clubbed, and have to be applied manually and individually. Also, these coupons can only be used in a single transaction. Also, the coupon isn’t applied as a discount on the transaction – it gives you an instant cashback to your Paytm wallet.

The coupons can also be used for bill payments, recharges, and so on, these are not limited to shopping on Paytm Mall. The vouchers will expire on December 31, 2017, but the FAQ mentions that this can be extended on request.

These charges are only being applied on credit card users, so if you’re using a debit card, net banking, or UPI/ IMPS payments, then you are not affected by this move.

Disclosure: Paytm’s parent company One97 is an investor in Gadgets 360.

Tags: Paytm, paytm wallet, cashbacks, Transaction fees, Credit cards, Loyalty points
[“Source-Gadgets”]

Ola Credit Postpaid Service Launched, Lets Users Pay for Rides Later

Ola Credit Postpaid Service Launched, Lets Users Pay for Rides Later

HIGHLIGHTS

  • With Ola Credit, users will be able to take cashless ride
  • Users will have to opt Ola Credit as payment option while booking a ride
  • Ola clarifies that it will extend credit to users on transaction history

Ola, one of India’s popular cab-aggregating apps, on Wednesday launched Ola Credit, a new postpaid service where consumers can pay later for the rides. The company claims that the new Ola Credit feature will come handy for corporate employees as well as it regular riders. In a press statement, Ola announced that the L&T, Siemens, and IBM among others availed the new service.

The company says that the service is being launched in India at a time when “cash conservation is important for many citizens,” referring to the cash crunch caused by demonetisation. Ola also clarifies that it will extend credit to users on a select basis, which will depend on customer’s transaction history. The new Ola Credit will offer consumers credit for seven days where they can book Ola cabs without the hassle of maintaining sufficient cash. Consumers can repay Ola Credit via net banking, debit or credit cards through the integrated Ola Money e-wallet.

Ola customers can select ‘Ola Credit’ as their payment option while booking a ride. The cashless rides can be settled by customer within a week. The seven-day credit cycle will begin from the date of the first credit ride. The company clarifies that customers will be able to clear dues using Ola Money, within the credit period.

Announcing the new feature, Raghuvesh Sarup, Chief Marketing Officer and Category Head, said, “Ola Credit provides hassle-free mobility to citizens who can now pay later for their rides when cash conservation is important for many citizens. Our deep commitment towards the Indian market, combined with our experience in payment technology helps us to contribute to a digitally enabled India. Mobility is an everyday use case and our commitment to making it seamless includes building a frictionless payment experience. Credit is an important step towards our goal of ensuring mobility for a billion Indians.”

Tags: Apps, Ola, Ola Money, Cashless
[“Source-Gadgets”]