How to Keep Bad Reviews from Hurting Your Business
A less than flattering online review about your business is not something you would normally celebrate. However, bad customer comments will not necessarily cause your sales to plummet, provided you…
How to Encourage Positive Reviews From Customers (Advanced Strategies)
Brand advocates are three times more trusted and influential than ads or other forms of media, according to brand advocacy solution Zuberance. That means that people who review your business…
SEO Company Busted for Fake Online Reviews
When consumers read online reviews of a product or business, such as those on Amazon, it is often difficult to figure out which reviews are legitimate, and if they should…
Yelp Reviews are Getting More Positive AND More Negative
Yelp reviews are getting both more positive and more negative. You might wonder how that’s even possible. But it’s actually pretty simple. In 2014, more customers left 1-star reviews on…