Truecaller Priority Aims to Help E-Commerce Firms Complete Their Deliveries

Truecaller Priority Aims to Help E-Commerce Firms Complete Their Deliveries


  • Truecaller has partnered EKART, Flipkarts supply chain arm
  • Truecaller users will know if a delivery call is being made
  • Service will help users differentiate official calls from spam calls

Mobile communication app Truecaller on Tuesday launched ‘Truecaller Priority’ to aid last mile delivery in the e-commerce space. Truecaller says the new feature is available for all Android and iOS users.

Launched in partnership with EKART, the supply chain arm of Flipkart, the new feature will also provide contextual details on calls from Truecaller partners, such as letting users know when their package is about to reach them. Truecaller Priority will help EKART complete more deliveries through increased call completion and pick-up rate by boosting their efficiency.

Truecaller says the app will now be able to show all logistics related calls made by EKART clients such as Flipkart, Myntra, Jabong, Yepme, Paytm, Voonik, Hopscotch, and Healthkart. It adds that any company can join the Truecaller Priority service for free, as long as it agrees to Truecaller’s “demands on not spamming users”, and to only make important calls.

“Our mission at Truecaller is to build great communication products which are safe and efficient. With the launch of “Truecaller Priority”, EKART will ensure that users will only get relevant logistics calls from them. The expectation of receiving your delivery on time is very important for any user, and more so for the e-commerce companies, which is their core brand and service promise as well. We believe this is a game changing experience to this industry as a whole.” said Nami Zarringhalam, co-founder & CSO at Truecaller.Neeraj Aggarwal, Head-Supply Chain Operations at EKART, said, “Given the huge volume of shipments on a daily basis, we are often faced with challenges in connecting with our customers. The partnership with Truecaller will help us circumvent these barriers, without being mistaken for a spam call. We are a technology company known for our India centric innovations. With this association, we hope to bring in a radical addition to our customer outreach initiatives.”

Written with inputs from IANS

Tags: TrueCaller, Apps, Android, IPhone, India, Flipkart, Ekart, E Commerce

BlackBerry CEO John Chen Says Turnaround Is Two-Thirds Complete

BlackBerry CEO John Chen Says Turnaround Is Two-Thirds Complete

BlackBerry Ltd Chief Executive John Chen said on Monday he was two-thirds of the way toward achieving his goal of turning the Canadian technology company’s fortunes around.

“We have made investment over a billion-plus, all in software, all in security, and now we need to execute it,” Chen said at an event in Toronto two days before the company will report its second-quarter earnings.

Waterloo, Ontario-based BlackBerry, a once-dominant smartphone maker, has shifted its focus to software that companies and governments use to manage their mobile devices.

(Also see: BlackBerry Selling a New Device – But It’s Not a Phone)

Chen, who became CEO in 2013, had said he would decide by September on the fate of its unprofitable hardware unit. He did not provide an update when asked about the issue.

© Thomson Reuters 2016

Tags: BlackBerry, John Chen, Smartphone, Mobiles, Apps



Ratan Tata-backed Bollant to complete Rs 20 crore fund raising by April

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Hyderabad-based Bollant Industries, in which Ratan Tata has made an investment recently, is planning to complete a Rs 20-crore fundraising in April to fund it’s growth plans targeting a revenue of Rs 100 crore by 2018.

The company would be ready for either a Series-A fundraising or a Rs 1,000-crore IPO by the time, said Srikanth Bolla, founder and chief executive officer of Bollant Industries. Speaking to Business Standard on the sidelines of the 6th Edition of CII-SR Emerging Entrepreneur Awards 2015, organised by the Confederation of Indian Industry (CII), he said, “We are now doing a Rs 20-crore round, of which half of the fund has been raised and the other half is remaining.  We are planning to close it  by April.

“We have Ratan Tata, Srini Raju of Peepul Capital, Satish Reddy of Dr Reddy’s Lab, and couple of other investors,” he added.  Bolla received an Emerging Entrepreneur Award 2015, along with two other companies. Prior to this round, the company had received Rs 65-lakh funding from Ravi Manta, its first investor, and who sits in the board of the company now.

Later it also raised Rs 1 crore from investor SP Reddy, for working capital requirement.

He said the current fundraising is a convertible one and the angel investors has been offered 0ptionally convertible peferential shares (OCPS) which they can convert at 20 per cent discount in the next round of fundraising.

The next round will be tentatively complete in 12-24 months, and it could either be a Series-A big round or a Rs 1000-crore IPO.

“It depends on how market reacts and how is the name and goodwill in the market. We want to get that particular valuation,” he added.

The company produces eco-friendly disposable products and packaging solutions for manufacturers out of the natural leaf and recycled paper.

He said the paper products and packaging market, such as the craft papers market, is highly fragmented dominated by cottage industries and the company, with its consolidated distribution system, would work with this industry to supply intermediate materials or the products itself.

It supplies raw materials for the paper products industry and disposable products industry.

“We provide different adhesives for different applications, printing inks, eco-friendly organic table and cutlery ware and home care products,” Bolla said.

The company, with five plants in Andhra Pradesh, Telengana and Karnataka, has started works to set up a larger facility at Sri City, Tada in Andhra Pradesh, with an investment of around  Rs 10-15 crore.

It has been in a capacity building mode in last three years, from the time of it entering the business and have an infrastructure to generate around Rs 30-50 crore revenue.

This year, the cmpany is clocking in a turnover of Rs 10 crore, and from next financial year onwards it expects to increase the capacity utilisation to the maximum, thus bringing in more revenue.

The new faiclity in Tada will bring in Rs 60 crore per annum, the company expects its turnover in two years to be Rs 100 crore.

At present,  it has  450 employees, almost 60 per cent are differently abled. The new facility will employ another 400 people and would be ready for operations in six months, he added.

It currently exports around 10-15 per cent of its production to countries including the US, Australia and Germany and expects the exports to go up to 50 per cent by 2018.


Regulator Seeks Complete Tax Exemptions for NPS

Regulator Seeks Complete Tax Exemptions for NPSNew Delhi: With an aim to increase its customer base, Pension Fund Regulatory and Development Authority (PFRDA) Chairman Hemant Contractor on Wednesday urged the government to provide ‘Triple E’ benefits to the schemes under the National Pension System (NPS) to bring them at par with EPFO and PPF where the maturity amount is not taxed.

“Our request to the government is with regard to making NPS a Triple E product,” Mr Contractor said on his expectations from the Union budget to be presented by Finance Minister Arun Jaitley on February 29.

Under the ‘Triple E’ category investment, all three accrued interest and withdrawal are exempt from tax.

Talking to reporters, he said making the NPS an ‘exempt-exempt-exempt’ product would go a long way in increasing the customer base of PFRDA.

“If this happens then our customer base will surely increase and it will help raise our corpus substantially,” he said.

He said as compared to other pension schemes, NPS is a bit disadvantageous as both EPFO and PPF enjoy the ‘Triple E’ benefit.

“If our schemes too offer such facility, we think this will help us make join in a large number with our scheme,” Mr Contractor said.

The retirement saving scheme NPS falls under EET (exempt-exempt-taxable) category, wherein investment gets deduction in the taxable income and also income/interest/gains are not taxed. However, maturity proceeds are taxable.

The Pension Fund Regulatory and Development Authority runs the NPS.

Mr Contractor further said PFRDA has urged the government for continuation of the additional deduction of Rs.50,000 for contribution towards the NPS under Section 80CCD.

The PFRDA is also demanding that service tax on purchase of annuity should be removed.

In order to reduce cost and time of operation and ensure wider coverage of old age income security schemes, PFRDA has also modified e-NPS platform to accept PAN and bank e-Aadhaar as the KYC document for online registration of subscribers under NPS.

“PFRDA has accordingly revisited the issue and believes that enabling e-Aadhaar in addition to PAN and bank account based KYC for the e-NPS platform can reduce the cost and time of operation and ensure wider coverage to the citizens,” it said in a statement.

It said with the operationalisation of this modified e-NPS platform, the subscriber will now have various options for opening of account.

They can open account through points-of-presence-service provider (POP-SP), use online PAN and net banking of selected banks.

Besides, they would also be able to open account online using Aadhaar number, it said.

To instill the habit of saving for older age by pension contribution, PFRDA is also planning to introduce a ‘soft compulsion’ approach for the unorganised sector, wherein subscribers will be given voluntary choice to join a pension scheme when they join a job.

There has to be some element of soft compulsion to join pension schemes. We are working on that. It is successful model in other countries, so we want it to work here also,” Mr Contractor added.