5 Ways Negative Reviews Are Good For Business
We talk a lot about online reviews. We talk about how important they are in influencing buying decisions, how SMBs need to respond to them, and how Google is starting…
SEO Company Busted for Fake Online Reviews
When consumers read online reviews of a product or business, such as those on Amazon, it is often difficult to figure out which reviews are legitimate, and if they should…
How to Turn Around a Bad Review Online Successfully
Nearly seventy percent of customers admit that they check out reviews online before committing to a purchase. So it’s up to you to manage your online reputation. People are checking out…
Yelp Reviews are Getting More Positive AND More Negative
Yelp reviews are getting both more positive and more negative. You might wonder how that’s even possible. But it’s actually pretty simple. In 2014, more customers left 1-star reviews on…