Reliance JioMoney Could Well Be a Disruptor, but Not Just Yet

Reliance JioMoney Could Well Be a Disruptor, but Not Just YetReliance JioMoney Could Well Be a Disruptor, but Not Just Yet

HIGHLIGHTS

  • JioMoney is Reliance Jio’s digital wallet
  • You can use it to recharge your accounts or pay offline
  • Login issues plagued our usage over the whole week

Reliance Jio wants to empower 10 million merchants to make digital transactions. The JioMoney appwas supposed to roll out to merchants last week, while Jio users have of course been using it for recharges and P2P payments for a lot longer, ever since the test rollout started almost a year ago now.

At the announcement for Jio Money earlier this month, Reliance Industries Chairman Mukesh Ambani talked about how every Indian now has a digital money wallet linked to their bank account. He spoke about Aadhaar based micro-ATMs at Jio’s eKYC enabled stores. Ambani laid out a massive vision for JioMoney, one that could well disrupt the rapid development we’re seeing in the fintech world.

The ground reality is a little different though – we’ve been using the JioMoney app for a week now – or trying to anyway – and our finding is that much like JioCinema and JioMusic, the JioMoney experience is very much a work in progress at this point.

Both of those apps have been tweaked since we reviewed them, and some of the early problems have been resolved, while a few others still remain. A re-branding also involved a rethink of the UX, which was very welcome. Conceivably, it’s possible that Reliance Jio will put JioMoney through the same kind of process as well, because as of now on day one, or rather week one, there’s no doubt that this kind of re-imagining is required.

jio in app jio_in_app

First up, let’s talk about something basic – logging in. To log in, enter your Jio number and password, and then verify your date of birth. This worked a couple of times, and did not work on many other occasions. In short, simply logging in to JioMoney to start using the app is a frustrating challenge, as there are frequent “Error processing request” messages, which is not helped by the fact that – as a genuinely welcome security measure – you can only attempt to verify your account a set number of times per hour.

Once you actually get into the app, there are all the usual options – the design looks a little clunky right now, but that’s true for all of Jio’s apps during their early days, and like we mentioned earlier, there’s hope that this will eventually change. The app lets you send or request money, pay bills and recharges, pay at a shop, along with a section for coupons, and for giving to charity. The last of these is unusual but that notwithstanding, the offerings are pretty much in line with the industry. You should be able to use the app to pay your Jio bills as well, whenever that comes into effect.

Recharges are a smooth process, with little or no issue as long as you’re able to get into the app. You can recharge other prepaid phone connections, DTH connections, gas payments, and so on. You can transfer money to a bank account using IMPS by using its IFSC code and account number. You can use this to take your money out of Jio as well.

jio barcode jio_barcode

Pay at shop via the Reliance JioMoney app requires you to enter the seller’s phone number or scan a code, after which you enter your mPIN to authorise the transaction. This seems to be a workable way of doing this, but unlike other wallets, whose stickers now emblazon shop after shop, it’s very hard to know where you actually can use JioMoney. Although we were very hopeful that we’d have stories to share about using it in the real world, the sad fact is that all of our transactions – in between many logouts and request processing errors – took place online.

In contrast, we’ve used several other digital wallets throughout the week, to buy everyday items, pay for conveyance, and to grab a bite. A week is too short a time to expect Jio to be massively visible of course, but given Ambani’s pledge of reaching 10 million merchants very soon, it’s going to have to pick up the pace very quickly.

[“Source-gadgets.ndtv”]

Airtel to launch Rs 1000 4G feature phone to take on Reliance Jio? All you need to know

jio phone, airtel phone, Reliance Jio phone, Airtel 4G feature phone, micromax, intex, Reliance Industries Limited, Mukesh Ambani, Bharti airtel, jio phone booking, Reliance Industries Limited (RIL) Chairman Mukesh Ambani took the nation by storm when he announced to launch Rs 1500 Jio Phone. But, now a report is doing the rounds that telecom giant Airtel is coming up with a Rs 1000 phone to take on rival Jio. According to a report in Phone Radar, Airtel is coming up with a 4G feature phone to give a competition to Reliance Jio 4G feature phone. Moreover, Phone Radar report claims that Airtel may join hands with Micromax or Intex for the manufacturing of the 4G feature phone. If this happens, it will be a win-win scenario for phone users as the fierce competition between the two telecom giants – Airtel and Jio – will eventually give users a big benefit as there will be no monopoly of any telecom provider. Mukesh Ambani on Friday had announced the launch of Jio Phone, offering life-long free voice calls bundled with 4G data streaming at an effective price of zero.

Jio phone, targeted at 50 crore feature phone users in the country, will be available for pre-booking from August 24 on payment of a refundable security deposit of Rs 1,500. The JioPhone will be available for user testing in beta mode from August 15.

This deposit will be refunded after 36 months on return of the phone, Mukesh Ambani had said, adding that the price of the phone will be effective zero.

Reliance Jio, the fourth-generation telecom arm of Reliance Industries, will provide unlimited data on the phone for Rs 153 per month.

Ambani had taken the telecom sector by surprise with free voice calls and data last year. Jio already has 125 million users since its launch in September last year.

Source:-financialexpress

Publisher reliance on tech providers is ‘insane’: A Digiday+ town hall with The Washington Post’s Jarrod Dicker

Jarrod Dicker, head of commercial product and tech at The Washington Post, joined members of Digiday+ on Slack for Town Hall Thursday. Digiday editors and Digiday+ members discussed with Dicker the Post’s investment into ad tech, integrating technology into all aspects of the newsroom and how Jeff Bezos influences the Post’s approach to everything from platforms to ad tech.

Become a member of Digiday+ here. We hold Slack town halls every two weeks, and in between, we’ll have editorial chats and group discussions on industry topics. Please join us.

Here’s what you missed from our discussion with Dicker.

Experimentation is key.
“It may sound cliche, but we want every technology arm at the company to feel comfortable with taking risks inside and outside their scope of work. For us, the main thing was integrating tech throughout our entire organization; newsroom, sales, research. And through that, having technology influence how we execute in each pocket of business.”

Owning ad tech has several advantages.
“By building our own ad tech, we differentiate [ourselves] in the marketplace and we create that’s not currently out there. It allowed us to: one, save money on vendor costs and two, control the tech that powers our revenue. While it’s necessary to leverage outside tech, it’s actually insane how much dependence publishers had on third-party ad tech to drive their revenue. They forfeit too much control. [Having control] has allowed us to actually define what ‘good’ ad tech is; we build faster rendering systems, we have lighter experiences, we build tech that lets brands build publisher-style executions, etc.”

These technologies are not limited to the Post.
“Speaking for [Post R&D arm] Red, not one of those technologies are limited to the Post. For display (PostPulse), video (FlexPlay), performance (Zeus), instant (Fuse) et al, they are independent of the WP platform. For Red, think of WashPost as the breeding ground for building and stress testing these products. The goal is to influence the market and make everything available to anyone. The arc publishing suite has licensable technology built by Post development teams across organizations for white label use. The products are newsroom specific, brand specific, revenue specific, analytics, etc. We have 80-100 million UVs a month at a given time; it’s an excellent venue to test all product and see how we can change the market in multiple ways.”

The Bezos Effect is focus.
“There are a lot of Jeffisms (internal term for Jeff quotes) we use to motivate our focus. [Investing in ad tech] is a Bezos influence. Publishers need to invest in different teams in order to excel in this space. You don’t want it to distract your core business. While influenced by the organization, it needs to have its own arm in order to actually be valuable.”

Platforms are more than just immediate returns.
“The common theme is Jeff’s influence, and I think that’s allowed us to take an educational approach to platforms over an operational one. 90 per cent of the publishers are looking for immediate returns from Amp and Instant (usually greater than CPM). While we obviously care about those things, what’s more important to us is what we can learn from them and how we leverage those learnings to make our product and environment better. For example, PWA, Fuse, Zeus; all these products were influenced by platforms. And yes, we’re still on them and experimenting. The goal is to drive subs while leveraging FAN [Facebook Audience Network] and backfill to drive revenue on that extension.”

[“Source-ndtv”]

Airtel Challenges TRAI Decision Allowing Reliance Jio to Continue Free Services Offer

Airtel Challenges TRAI Decision Allowing Reliance Jio to Continue Free Services OfferAirtel Challenges TRAI Decision Allowing Reliance Jio to Continue Free Services Offer
Bharti Airtel on Friday moved telecom dispute tribunal TDSAT against TRAI allowing Mukesh Ambani-led Reliance Jio to continue free promotional offer beyond stipulated 90 days, charging the telecom regulator of being a “mute spectator” to violations.

In its 25-page petition before the Telecom Disputes Settlement and Appellate Tribunal (TDSAT), Airtel – India’s largest private mobile services operator – asked the quasi-judicial body to direct TRAI to ensure that Reliance Jio does not provide its free voice and data plan beyond December 3.

Airtel alleged that violation of TRAI’s tariff orders has been continuing since March 2016, causing “significant prejudice and day-to-day loss” to it and “affecting its network” as it has to bear asymmetric traffic due to free call offer by Reliance Jio.

Jio first launched an inaugural free voice and data plan beginning September 4 and earlier this month extended it till March 31.

Giving reasons for its petition, Airtel said the “free services” continue in blatant violation of the TRAI’s Directions, Tariff Orders and the Regulations with “TRAI as a mute spectator.”
When the petition was mentioned before a bench of TDSAT on Friday, Jio counsel was present who asked to be impleaded as a party to the case. TRAI submitted that it needs 10 more days to take a decision.
TDSAT directed TRAI to come back with its decision on the next day and directed Reliance Jio to file an impleadment application.

Next date of hearing has been fixed for January 6, 2017. Airtel in the petition alleged that TRAI in its decision dated October 20 “erroneously concluded” that since the Jio’s promotional offer of free services was only valid till December 3, it is consistent with the “90 days” directions of TRAI.

“The TRAI further without affording any reasoning baldly, cryptically and in a non-transparent manner in violation of Section 11(4) of the TRAI Act concluded that the Tariff Plans offered by the said TSP are not non-compliant with IUC and are not predatory and discriminatory at present. The impugned decision of TRAI is thus bad in law and deserves to be quashed,” it said.

The appeal, it said, has been filed against TRAI’s October 20 decision as well as against its “continued failure to fulfil its statutory obligation” under TRAI Act by prohibiting the blatant violation of its own Tariff Orders and Regulations.

Tags: Airtel, Reliance Jio, TRAI, Jio Happy New Year Offer, India

[“source-ndtv”]