Tag: Relationship

‘The relationship between brands and consumers has flipped’: Insights from the Glossy Summit

‘The relationship between brands and consumers has flipped’: Insights from the Glossy Summit

Last week at The Glossy Summit: Future of Fashion and Luxury in Miami, fashion brands, both big and small, came together to speak frankly about the ch ...
9 Customer Relationship Management (CRM) Apps for Small Business

9 Customer Relationship Management (CRM) Apps for Small Business

Customer relationship management has always felt like the wrong term to me. You don’t “manage” customers. You don’t “manage” your relationship with a ...