Industry Leaders Discuss Trade, E-Commerce With WTO Chief

Industry Leaders Discuss Trade, E-Commerce With WTO Chief

Industry Leaders Discuss Trade, E-Commerce With WTO Chief
Representatives of Indian industry, including online retail and technology firms, Wednesday discussed issues pertaining to global trade and e-commerce with WTO chief Roberto Azevedo.

The roundtable meeting here was organised by the International Chamber of Commerce (ICC). It was attend by Bharti Enterprises Chairman Sunil Mittal and representatives of companies including Paytm, Google and Snapdeal.

The issues which figured in the deliberations included standards for e-commerce sector, problems of businesses dealing with differences in national or regional regulations, facilitating trade in services and future of the global trading system.
The meeting assumes significance as developed countries are pushing WTO to start negotiating a agreement on e-commerce in the World Trade Organisation (WTO).

They are pushing for ecommerce-related disciplines to be included in the ministerial meeting of the WTO in Argentina in December.

According to the WTO, since 1998, WTO members have agreed not to impose customs duties on electronic transmissions and a work programme was set up at the same time to clarify the concepts and impacts of this new area in trade.

Tags: E Commerce, Snapdeal, Paytm, Google, WTO, Internet, India

[“Source-Gadgets”]

E-Commerce Food Biz Operators Must Obtain Licence: FSSAI

E-Commerce Food Biz Operators Must Obtain Licence: FSSAI

E-Commerce Food Biz Operators Must Obtain Licence: FSSAI
E-commerce food companies will have to obtain licence for their entire supply chain besides ensuring that delivery of products is done by ‘trained personnel’ in order to maintain safety under the new guidelines issued by food regulator FSSAI on Friday.

With an aim to regulate e-commerce food business, the Food Safety and Standards Authority of India (FSSAI) defined e-commerce Food Business Operators (FBOs) as those carrying out business through online medium.

“E-commerce FBOs shall be covered under schedule-I of the Food Safety and Standards (Licensing and Registration of Food Businesses) Regulation, 2011. These e-commerce FBOs have to obtain license from the Central Licensing Authority for the entire supply chain,” the FSSAI said in its guidelines for ‘Operations of e-commerce Food Business Operators’.

As per the new norms, the supply chain will include the companies Head Office or registered office, manufacturers, transportation, storage and distribution.

The FSSAI’s guidelines come in the wake of series of consumer complaints against e-commerce companies offering poor quality products and services.

With a view to ensure food safety, the FSSAI further said: “It shall be ensured by the e-commerce FBOs that the last mile delivery is undertaken by trained delivery personnel and the safety of food product is not compromised at the time of delivery.”
However, FSSAI said that e-commerce entities providing listing/directory services to the sellers/brand owners, restaurants, vendors, importers or manufacturers of the food product may not be required to obtain license/registration under the Act.

Although, these e-commerce entities should ensure that no misleading information/false claims pertaining to the sellers/brand owners, vendors, importers or manufacturers or misleading images of food products are made available or shown on their platform.

The e-commerce entities should clearly specify on their platform that liability of any violation of the FSS Act and applicable rules and regulation would be with sellers/brand owners, vendors, importers or manufacturers of the food products.

On a supply chain compliance, the FSSAI said that all e-commerce FBOs will be required to sign an agreement with the sellers/brand owners/manufacturers “averring that the said sellers/brand owners/manufacturers are compliant with the FSSA Act and rules and regulations.”

On handling of consumer complaints, FSSAI said that the e-commerce FBOs would have to immediately notify the issue to the sellers/brand owners/importers/manufactures who would be liable for expeditious resolution.

In case of recall, FSSAI said that e-commerce FBOs/ entities will have to immediately delist any food products listed on their platform, which are not in compliance with the Act.

Tags: Food E Retail, Food E Commerce, Apps, Interent, India

[“Source-Gadgets”]

Truecaller Priority Aims to Help E-Commerce Firms Complete Their Deliveries

Truecaller Priority Aims to Help E-Commerce Firms Complete Their Deliveries

HIGHLIGHTS

  • Truecaller has partnered EKART, Flipkarts supply chain arm
  • Truecaller users will know if a delivery call is being made
  • Service will help users differentiate official calls from spam calls

Mobile communication app Truecaller on Tuesday launched ‘Truecaller Priority’ to aid last mile delivery in the e-commerce space. Truecaller says the new feature is available for all Android and iOS users.

Launched in partnership with EKART, the supply chain arm of Flipkart, the new feature will also provide contextual details on calls from Truecaller partners, such as letting users know when their package is about to reach them. Truecaller Priority will help EKART complete more deliveries through increased call completion and pick-up rate by boosting their efficiency.

Truecaller says the app will now be able to show all logistics related calls made by EKART clients such as Flipkart, Myntra, Jabong, Yepme, Paytm, Voonik, Hopscotch, and Healthkart. It adds that any company can join the Truecaller Priority service for free, as long as it agrees to Truecaller’s “demands on not spamming users”, and to only make important calls.

“Our mission at Truecaller is to build great communication products which are safe and efficient. With the launch of “Truecaller Priority”, EKART will ensure that users will only get relevant logistics calls from them. The expectation of receiving your delivery on time is very important for any user, and more so for the e-commerce companies, which is their core brand and service promise as well. We believe this is a game changing experience to this industry as a whole.” said Nami Zarringhalam, co-founder & CSO at Truecaller.Neeraj Aggarwal, Head-Supply Chain Operations at EKART, said, “Given the huge volume of shipments on a daily basis, we are often faced with challenges in connecting with our customers. The partnership with Truecaller will help us circumvent these barriers, without being mistaken for a spam call. We are a technology company known for our India centric innovations. With this association, we hope to bring in a radical addition to our customer outreach initiatives.”

Written with inputs from IANS

Tags: TrueCaller, Apps, Android, IPhone, India, Flipkart, Ekart, E Commerce
[“Source-Gadgets”]

Government Relaxes FDI Norms for Single Brand Retail, E-Commerce for Food Products

Government Relaxes FDI Norms for Single Brand Retail, E-Commerce for Food Products

HIGHLIGHTS

  • The government has relaxed the local sourcing norms up to three years.
  • It’s for entities undertaking Single Brand Retail Trading in India.
  • It is likely to ease Apple stores opening in the country.

Government on Monday relaxed Foreign Direct Investment (FDI) norms in a host of sectors including civil aviation, single-brand retail, defence, e-commerce, and pharma by permitting more investments under automatic route.

Other sectors in which FDI norms have been relaxed include e-commerce in food products, broadcasting carriage services, private security agencies and animal husbandry.

“Now most of the sectors would be under automatic approval route, except a small negative list. With these changes, India is now the most open economy in the world for FDI,” said an official statement.

The decision to further liberalise FDI regime with the objective of “providing major impetus to employment and job creation in India” was taken at a meeting chaired by Prime Minister Narendra Modi on Monday.

This is the second major reform in the FDI space. The Centre in last November had significantly relaxed the foreign investment regime.

In the tech sector, perhaps the most important announcement was relaxation of the FDI norms for single brand retail, in context of the planned entry into the India’s retail space by Apple, LeEco, andXiaomi.

(Also see:  Government Panel Nod Paves the Way for Apple Retail Stores in India)

In its statement, the government said, “It has now been decided to relax local sourcing norms up to three years and a relaxed sourcing regime for another five years for entities undertaking Single Brand Retail Trading of products having ‘state-of-art’ and ‘cutting edge’ technology. ”

As for e-commerce in food products, the government’s statement said, “It has now been decided to permit 100% FDI under government approval route for trading, including through e-commerce, in respect of food products manufactured or produced in India.”

Tags: Apple Store India, Apple Stores, Apps, DIPP, FDi, FIPB, Home Entertainment, Internet, Laptops, LeEco,LeEco Stores, Make in India, Mobiles, Narendra Modi, PC, Single Brand Retail Stores, Stores, Tablets, Wearables, Xiaomi
[“Source-Gadgets”]