Getting Better Analytics And Insights From Your Collected Customer Data

Data collection and analytics are tightly coupled. The mistake we see made over and over again is that companies tend to focus their customer data collection efforts with a single objective (or a single program) in mind. This treats the data collected as a short-term objective, not as a long-term asset. Over time, this results in data islands that eventually “go dark” given that no one is managing customer data as part of an explicit long-term effort.

Have A Long-Term Data Strategy

When it comes to customer data, a long-term data collection strategy almost always proves critical for any advanced analytical work that leads to meaningful business outcomes that can optimize (i.e., simulation management, condition-based maintenance, predictive maintenance and digital twins). Trending analysis, predicting behavior and customer profiling all benefit from long-term data collection strategies. Companies that understand customers’ buying patterns over longer time frames stand to win key insights versus their competitors.

Customer data deserves a data-access-centric strategy to ensure that the data is treated as a reusable asset. This implies that the data should be available to the right people in the company when they need to repurpose it or mine it months or years later. If the data is not findable, threadable (tied to other data sets) or readily accessible, then it’s effectively dark, and its chances of being repurposed are low.

If you are storing your customer data like you store everything else, chances are much of the data you’ve collected from customers has already gone dark. The tendency is to focus on analytical outcomes without preparing the precondition required for the analytics to occur over a longer period of time. If a data strategy for customer information isn’t well-executed, then customer data will reflect the problem you already have in your data center — lots and lots of data sets that represent difficult-to-access data islands.

Thread Your Data

Sophisticated analytical efforts require advanced techniques such as data threading. Threading data across many silos of data is a challenging undertaking. Techniques deployed to achieve threading include (re)ingestion of data, aggregation, parsing, meta data enrichment and indexing. Data is often so extremely siloed that the most efficient first step is simply discovering data islands and recollecting them into an architecture that allows for advanced analytics. The good news is that data capture and storage technologies are relatively cheap, but finding data and then curating it properly does require significant investment.

Customer data needs to be curated and managed as an asset. As more data is collected, it needs to be aggregated with customer data collected during the previous year (or the last campaign, the last payables cycle, etc.).

For example, if a financial institution wants to understand if a customer is approaching a life-changing event such as marriage, having children or purchasing a home, then threading becomes important because it lets you piece together various customer data collection efforts into a single threaded digital dossier. The threaded customer digital dossier allows for different customer data (collected at different points in time) to be accessed for future analytics. It treats customer data as valuable, evergreen and interconnected. A data architecture that allows you to thread and incrementally expand the customer data set is an essential component to making more with your customer data. Advanced analytics, in turn, will allow you make better use of customer data that is properly curated through threading or other data access techniques.

Teamwork

Separating the customer data collection process from the data curation process from data analytics is not a recipe for success. Unfortunately, most companies treat these three activities independent of each other. As a result, customer data is underutilized, undervalued and is not curated as a long-term asset.

The best customer analytics happen when you intersect people who understand the customer data being collected with people who understand how to use and access the data over time. This means that customer data collection efforts need to be discussed in one room with data architecture folks, analytical/data science teams and traditional marketing/customer success teams, ensuring that all have an active voice at the table.

[“Source-forbes”]

Samsung Galaxy Tab S3 review: Better but not the best

galaxy tab s3Had the device been Rs 10k cheaper, it would have been a genuine challenger to the iPad Pro, in fact it would have been hard to argue in the iPad’s support but being offered at the same cost makes it hard to recommend over the iPad Pro.
Rating:     

There never has been a real tablet market — there’s an iPad market and then there are the rest of them. Windows sure has produced some impressive devices in the 2-in-1 and high-end segment, and most of the Android tablets fall under the lower-end category. And thanks to the big screened phablets, tablets are becoming less attractive each passing day.

galaxy tab s3

An Android tablet with top of the line features is a rare occurrence these days, and the Galaxy Tab S3 is another example why. Samsung’s latest tablet is premium looking, zippy and comes with a great display, but the Android experience on a tablet still isn’t up to the mark. The Tab S3 is without a doubt a great device, but do we really need this tablet at all? Let’s find out.

Design

In terms of design, the Galaxy Tab S3 resembles the iPad Pro (review) featuring nearly same dimensions but in a lighter form. Both devices have the same display size and the pixel resolution.

The tablet is extremely slim, at just 6mm, however, it slightly thicker than its predecessor Tab S2 (also heavier at 429g). It also feels more premium than the Tab S2, but it looks a bit odd with unusual USB port placement. Both headphone jack and the charging USB port are placed off-centre.

galaxy tab s3

galaxy tab s3

galaxy tab s3

galaxy tab s3

The noticeable changes happened on the rear end, where the Tab S3 boasts a new glass panel. Although, glass makes the tablet look stunning, it acts as a smudge and grime magnet too. Sweat marks, fingerprints and smudges are clearly visible, making it look unappealing. However, the silver colour variant hides the fingerprints slightly better than the black variant.

galaxy tab s3

The Galaxy Tab S3 has an advantage when it comes to the stylus S-Pen that comes bundled with the device. Unlike the iPad’s Apple Pencil costs users a separate $99, users here don’t have to shell out extra money for the S-Pen. Samsung has worked well on the S-Pen this time around and made it more intuitive and impressive. It can work with third party app as well and hovering the pen over the edges will provide quick access to shortcuts for screen shots, notes and others. The shortcuts can also be customised according to the user’s needs.

galaxy tab s3

The S-Pen offers four times pressure sensitivity similar to Apple’s Pencil. It is capable of recognising whether a user is shading or putting more pressure on the nib, making it a useful and effective tool for jotting down notes or doodling and digital painting.

Display

The Galaxy Tab S3 comes with a 9.7-inch Super AMOLED panel with a 2048 x 1536-pixel resolution. The screen now supports HDR content and has some serious brightness, making it an excellent tool for media consumption. Colours on the display look crisp and images are filled with good amount of detail. But the downside is that there is not a lot of HDR content as of now. It’s surely an upgrade in quality, but since the content isn’t available yet, it’s like paying in advance for something that will deliver the improved quality later.

galaxy tab s3

While the display is impressive, it fails to look good in all conditions — it’s too reflective. It is nothing compared to the display on the iPad — Apple’s True Tone display is capable of changing colour temperature for a more comfortable viewing experience, and has an anti-reflective surface too. The Tab S3 only allows user to optionally switch on the blue light filter.

Performance

The Galaxy Tab S3 uses the dated Qualcomm Snapdragon 820 processor paired with 4GB of RAM and 32GB of internal storage, which is a let down since most of the users expect more storage on a media-focused tablet. But at least it offers a microSD card slot for storage expansion. Although the chip used here is older, the quad-core chip does a good job and handles almost every task with ease. Performance wise, the device is smooth and is capable of running intensive apps easily.

galaxy tab s3

The tablet runs on the company’s TouchWiz UI wrapped under Android 7.0 Nougat. At its core, the software largely borrows from the Galaxy S8, with similar interface and the pre-loaded apps of course.

The tablet comes equipped with a 13MP rear camera which performs below par, but then again you shouldn’t expect much from a tablet camera. The pictures lack detail and depth and the colour reproduction isn’t impressive. It sports a 5MP front facing snapper with an f/2.2 aperture and it is good enough for video calling.

galaxy tab s3

On the connectivity front, the Tab S3 offers Bluetooth 4.2, GPS, 802.11ac dual-band Wi-Fi with 2×2 MIMO and optional LTE Cat 6, but misses out on the NFC or an infrared sensor. For added security, the company has added a fingerprint sensor incorporated under the home button. The sensor is fast and responsive as one would expect and also comes in handy for unlocking the Samsung account.

Battery

The Galaxy Tab S3 draws power from a massive 6000mAh battery, which is bigger than the one seen on the Tab S2. The tab is capable of providing 12 hours of video playback, but that can change in case of the HDR content. The standby time on the device is brilliant; you might go without using the device for days and it will still have enough fuel to power the device for moderate usage.

The tablet charges using the USB Type-C port, but there is no option for wireless charging. The bundled fast charger will fully charge the device in about two and a half hours, which is pretty good for a 6000mAh battery.

Verdict

There’s no doubt that the Samsung Galaxy Tab S3 is one of the best Android tablets amidst those launched recently. If you are looking for a device that can go against the likes of the iPad Pro but runs on Android, then this is it. Performance on the tablet is great, even though it looks more like an early 2016 flagship phone on the paper. If you have Rs 47,990 and want a tablet only to get the best video-watching experience, then it highly recommended. Also it comes bundled with the S-Pen which is good for creativity and productivity and is fun to play around with. However, if you are ready to shell out more money, then the iPad Pro is the go-to tablet for you. The 10.5-inch iPad Pro (WiFi + Cellular) is priced at Rs 61,400 for the 64GB. The keyboard will cost you another Rs 14,000, and the Pencil for around Rs 9,000.

But it seems the Korean giant is pushing the limits of the tablet too far. The software is not well-optimised, multitasking options are limited and the UI is buggy at times. The tablet almost checks every box a tablet can, but sadly all those high-end features come at a hefty price.

Had the device been Rs 10k cheaper, it would have been a genuine challenger to the iPad Pro, in fact it would have been hard to argue in the iPad’s support but being offered at the same cost makes it hard to recommend over the iPad Pro.

[“Source-deccanchronicle”]

7 ways to get more (and better) creative ideas from your credit union team

Credit unions are a unique business. However, there are certain things that all businesses share. One of these is the need for innovation. Because the credit union business is constantly changing (now there’s an understatement!), it’s vital that credit unions keep innovating to stay ahead of the curve. And all innovation begins with a single, creative idea. But how do you get those creative ideas? Here are 7 ways that you, as a credit union leader, can get more (and better) creative ideas from your credit union team.

  1. Get them out of the workplace.

A change of location helps shake the brain out of its routine. It also gets people away from the multiple distractions of the workplace, which are not conducive to creativity. So try having a lunch meeting at a local restaurant. Maybe a nearby hotel has a nice lobby area for a small, informal meeting. If it’s nice outside, go to a park! Anyplace other than your credit union’s version of “Meeting Room C.”

  1. Give them the “What”; let them give you the “How.”

Nothing kills the creative spirit more than being micromanaged. Creative people (and we are all creative people) love being challenged. As a leader, it’s your job to set the goal (the “What”). Now, ask your team to come up with the “How.” Tip: prepare to be surprised by some brilliant ideas that you would never have thought of!

  1. Ask crazy questions.

When looking for creative solutions to your next credit union challenge, ask your team “crazy” questions. Questions like: “How would we solve this problem if we had $20 million to throw at it?” “How would a professional dancer solve this problem?” “How would three cats, working together, solve this problem?” Not only will this force your team members’ brains into their naturally creative space, you may just find the germ of an actual solution in some of the answers they come up with!

  1. Make a “play space.”

Creativity needs stimulation to thrive. People are more creative when they play. If possible, furnish one of your meeting rooms with a few toys (Nerf® balls, Legos®, etc.) and interesting, colorful magazines (not credit union—or any industry-related—magazines!). And, if you’re really serious about this, paint this room a shade of green. Studies show that the color green boosts creativity!

  1. Invite an outsider.

Every now and then, invite someone from outside the credit union (and, preferably, from outside the financial services industry) to sit in on a meeting. An artist, a comedian, an art historian. Someone who sees the world through a completely different lens than you or your team. This person might see solutions, or come up with ideas, that would never occur to someone from the credit union industry.

  1. Send your team out for a walk.

According to recent research done at Stanford, people do their best creative thinking while in motion—outdoors, down a corridor, or even just a treadmill. Many leaders have discovered the multiple benefits (including, of course, health) of holding “walking” meetings.

  1. Initiate “Plagiarism Friday.”

(Full disclosure: I plagiarized this idea from someone else, but I can’t remember whom.) Every Friday, have each member of your team bring in one great idea from outside the credit union industry and share what makes the idea creative and innovative. Then ask your team how that idea could be incorporated into the credit union.

  1. (a bonus tip!) Let your team know that ideas are welcome, encouraged, even required, from everyone.

No one has a monopoly on great ideas! That next breakthrough idea—the one that takes your credit union to the next level—can come from anyone on the team.

Creativity and innovation are the keys to your credit union’s success. Every new challenge (and it seems like there’s a new one every day) requires a creative solution. It’s up to you, as a credit union leader, to encourage, support, and value creativity from everyone on your team!
[“Source-ndtv”]

LG G6 Confirmed to Come With Improved Quad DAC to Better Sound Quality

LG G6 Confirmed to Come With Improved Quad DAC to Better Sound Quality

Photo Credit: The Verge
HIGHLIGHTS
LG G6 to feature 32-bit Hi-Fi Quad DAC
LG V20 was the first phone featuring QDAC feature
LG G6 to be unveiled at the company’s event later this month
LG has teased yet another feature of the G6 flagship smartphone ahead of its launch later this month. The South Korean company has confirmed that the LG G6 smartphone will sport a 32-bit Hi-Fi Quad DAC (digital to analogue converter) for enhanced audio playback. To recall, LG V20 was the company’s first smartphone to come with Quad DAC feature, and the G6 will sport an improved version.

The LG G6 with Quad DAC means it will come with support for FLAC, DID, DIFF, and ALAC file formats, and will deliver clear sound by reducing distortion and ambient noise by up to 50 percent. Much like the V20, the LG G6 will also come with ESS Technology, which has been developer by a company that specialises in audio products. To recall, a single 32-bit Hi-Fi DAC was also included on the LG V10.

LG claims that the improved Quad DAC on the G6 increases circuit integration and lower the negative distortion to 0.0002 percent as well as minimises the loss of acoustic information. LG further adds that the new Quad DAC in the LG G6 will enable users to effectively control the left and right earphones separately. It will also let users adjust the balance of sound.
The Sourth Korean consumer electronics giant is definitely working to generate interest in the upcoming G6 flagship smartphone, with the company already revealing that the smartphone would launch at a pre-MWC event later this month in Barcelona.

We already know that LG G6 flagship will be getting a headstart compared to the Galaxy S8 availability in the market thanks to the Snapdragon 821 SoC. Based on a flurry of leaks, the LG G6 is widely expected to sport metal design which will be a departure from the company’s current plastic body in the LG G5. LG is also rumoured to run additional safety tests on the G6 ahead of its actual launch. Some of the highlights of the handset are said to be the first non-Pixel smartphone to come preloaded with Google Assistant out-of-the-box; dual-rear camera setup, and waterproofing capability with IP68 certification.

LG’s G6 flagship smartphone will be unveiled at the company’s February 26 event which will begin at 4.30pm IST (12.00pm CET).

Tags: MWC, MWC 2017, LG, LG Mobiles, LG G6, LG G6 Specifications, QDAC

[“source-smallbiztrends”]